Question 1

What is the minimum order quantity?

Accepted Answer

Sample quantities of 1-5 kg are available for testing and prototyping. Production orders typically start at 50 kg per specification. Contact us for specific MOQ requirements.

Question 2

Do you offer custom specifications?

Accepted Answer

Yes! Custom dimensions, grades, formulations, and packaging are all supported. Our engineering team reviews spec requests within 24 hours and provides technical drawings for approval before production.

Question 3

What certifications do your products carry?

Accepted Answer

All products are manufactured in ISO 9001:2015 certified facilities. Material-specific certifications include ASTM, DIN, JIS standards compliance. Third-party inspection reports (SGS, TÜV, Bureau Veritas) are provided with every shipment upon request.

Question 4

What shipping terms are available?

Accepted Answer

We support EXW, FOB (Shanghai/Shenzhen/Ningbo), CIF to major ports worldwide, and DDP door-to-door delivery. Typical transit time: 7-25 days depending on destination and shipping method.

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❓ Common Questions About Ordering